Change Management
Approach
We use the ADKAR discipline and include a Toolbox Talk method. This is especially focused on Operational Staff.
Together, we create Change Campaign Mascots and Avatars.
Start with communication skills
Move to trust
Communication & Trust = Teamwork
7 Habits of highly effective people on operational level
Include fun activities
Involve operational staff early
Give them responsibilities
Not a lecture or a show, but hands on practical involvement
Change Management Approach
