Warehouse Systems Training
We are “software agnostic” and offer customized training programmes when our clients are rolling out new WMS or upgrading systems. We are familiar with a range of WMS products, but our unique offering lies in bringing many years of hands-on warehousing experience to the training table. We work with software consultants and internal IT teams to create customized material, and deliver that material to the workforce, be it using handheld scanners or Voice Control Devices, tablets, laptops or desktop computers. We create learner materials and assessments, on-the-job training aids, facilitator guides and all materials to enable hand over to the inhouse training team after the project has gone live.
We can create materials for the following typical processes, and can customise for the specialised processes.
Basic navigation & terminology
Reports & Queries
Task, Label and Print Management
Vendor/Business partner data
Customer /delivery point data
Warehouse layout & setup of bins/zones
Configuration & Troubleshooting
Receiving ASNs
Putaway
Troubleshooting Inbound (Short receive/over receive/errors)
Customer/store returns/rejections/uplifts
Replenishment to case/item picks (active locations)
Picking by item/case/pallet
Checking
Troubleshooting Outbound (short picks, missing stock, cancelled orders errors)
Stock counts/Adjustments/Status changes/Locks/Moves
Stock balances/reconciliations
Inventory queries & reports